Policies

Returns, 100-Night Trial & Warranty

Last updated: June 23, 2026

We want you to love sleeping with Repose. Every pillow comes with a 100-night risk-free trial and a 3-year warranty, so you can try it at home with nothing to lose.

Your 100-night trial

Sleep with Repose for up to 100 nights from the date your order is delivered. If it isn't the most comfortable, aligned sleep you've had, contact us for a full refund of the purchase price.

How to start a return

Email us at [SUPPORT EMAIL] with your order number within 100 nights of delivery. We'll send a prepaid shipping label — returns are free both ways. Once your pillow is on its way back, we'll process your refund.

When you'll get your refund

Approved refunds are issued to your original payment method within 5–10 business days of us receiving the return.

3-year warranty

Beyond the trial, every Repose pillow is warranted against manufacturing defects in materials and workmanship — including fill that clumps or the cover seams failing under normal use — for 3 years from the date of purchase. We'll repair or replace any defective pillow at no charge.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, email [SUPPORT EMAIL] with a photo within 30 days and we'll make it right at no cost to you.

Questions

Reach our team at [SUPPORT EMAIL]. Returns are processed by [LEGAL ENTITY NAME].